Cantec Driver App
This case study showcases our innovative approach that blends real-life experience with intuitive on-screen interactions.
Cantec Driver App
This case study showcases our innovative approach that blends real-life experience with intuitive on-screen interactions.
Cantec Driver App
This case study showcases our innovative approach that blends real-life experience with intuitive on-screen interactions.
Project
App Redesign
Role
Product Design Lead
Year
2022
Introducing Cantec
Cantec is a leading last-mile delivery service provider. Our Driver App serves as the ultimate companion for drivers, equipping them with the necessary tools and updates to efficiently complete deliveries. It plays a pivotal role in the Cantec ecosystem, providing drivers with everything they need to ensure seamless deliveries.
Introducing Cantec
Cantec is a leading last-mile delivery service provider. Our Driver App serves as the ultimate companion for drivers, equipping them with the necessary tools and updates to efficiently complete deliveries. It plays a pivotal role in the Cantec ecosystem, providing drivers with everything they need to ensure seamless deliveries.
Introducing Cantec
Cantec is a leading last-mile delivery service provider. Our Driver App serves as the ultimate companion for drivers, equipping them with the necessary tools and updates to efficiently complete deliveries. It plays a pivotal role in the Cantec ecosystem, providing drivers with everything they need to ensure seamless deliveries.
Problem
Outdated Experience
Over time, our existing driver app underwent numerous updates, resulting in a cluttered user interface and an unclear user flow. It was essential to simplify and modernize the driver experience to enhance performance, efficiency, and the last-mile delivery experience.
Missing features
The existing app falls short in providing sufficient information to effectively support the last mile delivery process.
Problem
Outdated Experience
Over time, our existing driver app underwent numerous updates, resulting in a cluttered user interface and an unclear user flow. It was essential to simplify and modernize the driver experience to enhance performance, efficiency, and the last-mile delivery experience.
Missing features
The existing app falls short in providing sufficient information to effectively support the last mile delivery process.
Problem
Outdated Experience
Over time, our existing driver app underwent numerous updates, resulting in a cluttered user interface and an unclear user flow. It was essential to simplify and modernize the driver experience to enhance performance, efficiency, and the last-mile delivery experience.
Missing features
The existing app falls short in providing sufficient information to effectively support the last mile delivery process.
Solution
The new Driver App revolutionizes the driver experience by offering intelligent assistance, elevating performance, efficiency, and the overall last mile delivery experience.
Solution
The new Driver App revolutionizes the driver experience by offering intelligent assistance, elevating performance, efficiency, and the overall last mile delivery experience.
Solution
The new Driver App revolutionizes the driver experience by offering intelligent assistance, elevating performance, efficiency, and the overall last mile delivery experience.
Identifying Problem
Ecosystem Mapping
To fully comprehend the scope of the project, we utilized Ecosystem Mapping. This approach allowed us to consider not only the app interactions but also the driver's surroundings. By identifying potential encounters, we gained insights into how and why drivers complete deliveries.
Identifying Problem
Ecosystem Mapping
To fully comprehend the scope of the project, we utilized Ecosystem Mapping. This approach allowed us to consider not only the app interactions but also the driver's surroundings. By identifying potential encounters, we gained insights into how and why drivers complete deliveries.
Identifying Problem
Ecosystem Mapping
To fully comprehend the scope of the project, we utilized Ecosystem Mapping. This approach allowed us to consider not only the app interactions but also the driver's surroundings. By identifying potential encounters, we gained insights into how and why drivers complete deliveries.
Digital Cartography Mapping
Building on the insights from Ecosystem Mapping, we employed Digital Cartography Mapping. This technique focused on app-related and external factors that influence the user's journey before, during, and after each task. This comprehensive analysis revealed intriguing pain points and untapped opportunities.
Digital Cartography Mapping
Building on the insights from Ecosystem Mapping, we employed Digital Cartography Mapping. This technique focused on app-related and external factors that influence the user's journey before, during, and after each task. This comprehensive analysis revealed intriguing pain points and untapped opportunities.
Digital Cartography Mapping
Building on the insights from Ecosystem Mapping, we employed Digital Cartography Mapping. This technique focused on app-related and external factors that influence the user's journey before, during, and after each task. This comprehensive analysis revealed intriguing pain points and untapped opportunities.
Ideation
Crafting the Problem Statement
After exploring various opportunities, we formulated a clear problem statement: to enhance performance, efficiency, and the last-mile delivery experience through simple and intelligent assistance.
Ideation
Crafting the Problem Statement
After exploring various opportunities, we formulated a clear problem statement: to enhance performance, efficiency, and the last-mile delivery experience through simple and intelligent assistance.
Ideation
Crafting the Problem Statement
After exploring various opportunities, we formulated a clear problem statement: to enhance performance, efficiency, and the last-mile delivery experience through simple and intelligent assistance.
Journey Mapping
With a multitude of ideas, we needed a cohesive framework to consolidate them. A well-crafted journey map provided us with a holistic view of the user's cycle, allowing us to outline potential features effectively.
Journey Mapping
With a multitude of ideas, we needed a cohesive framework to consolidate them. A well-crafted journey map provided us with a holistic view of the user's cycle, allowing us to outline potential features effectively.
Journey Mapping
With a multitude of ideas, we needed a cohesive framework to consolidate them. A well-crafted journey map provided us with a holistic view of the user's cycle, allowing us to outline potential features effectively.
Design
UI Research and Mockups
During the early design phase, we categorized our ideas by focusing on different aspects such as navigation, task details, last-mile experience, and UI elements. We generated a wide range of concepts, including notable explorations like big map previews, calendar views, and diverse UI styles.
Design
UI Research and Mockups
During the early design phase, we categorized our ideas by focusing on different aspects such as navigation, task details, last-mile experience, and UI elements. We generated a wide range of concepts, including notable explorations like big map previews, calendar views, and diverse UI styles.
Design
UI Research and Mockups
During the early design phase, we categorized our ideas by focusing on different aspects such as navigation, task details, last-mile experience, and UI elements. We generated a wide range of concepts, including notable explorations like big map previews, calendar views, and diverse UI styles.
Outcome
We present here a selection of screenshots showcasing the final mockup design. Through user feedback and rigorous testing, we arrived at a solution that prioritizes a streamlined experience. The refined interface eliminates distractions and presents drivers with crucial information relevant to their tasks, ensuring a smooth and efficient workflow.
Outcome
We present here a selection of screenshots showcasing the final mockup design. Through user feedback and rigorous testing, we arrived at a solution that prioritizes a streamlined experience. The refined interface eliminates distractions and presents drivers with crucial information relevant to their tasks, ensuring a smooth and efficient workflow.
Outcome
We present here a selection of screenshots showcasing the final mockup design. Through user feedback and rigorous testing, we arrived at a solution that prioritizes a streamlined experience. The refined interface eliminates distractions and presents drivers with crucial information relevant to their tasks, ensuring a smooth and efficient workflow.
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